Mona Mohamed
Senior management professional with over 25 years of experience in business operations, administration, human resources, and client relations, supporting organizational growth and operational excellence.
Mona Mohamed has more than 25 years of experience across telecommunications, banking, and professional services. Built a strong career in customer relationship management, business operations, marketing, and premium client services, with strong experience serving high-value and VIP customer segments.
Began career in the telecommunications industry, leading marketing initiatives and managing relationships with high-value customers, focusing on customer acquisition, retention, loyalty, and service excellence. Subsequently joined CIB, where played a key role in developing and managing programs dedicated to wealth clients, enhancing customer experience and supporting business growth objectives.
Since 2017, serving as Office Manager at Hegazy Law Firm, with overall responsibility for office operations, administration, human resources, finance coordination, client relations and strategic business support. Successfully contributed to the firm’s growth by implementing operational improvements, managing cross-functional teams, and ensuring the efficient delivery of services.